Office 365 – From a tenant to another – Create a new Office 365 Tenant

Before you can start migrating anything at all, you must first create a new office 365 Tenant. When you do so, make sure you choose your name wisely. Remember the reason we had to migrate tenants in the first place. This may seem obvious, but choosing a tenant name might take more time than you would expect it, so make sure you give management enough time to come to a decision. In fact, you should make it a task in your project plan.


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Office 365 – From a tenant to another – Planning

Communication is the key

When you start planning your migration, make sure to put your end users in the loop right away. Let them know you’re about to change their actual situation and try to get them to understand the reasons why you are doing it. Most of them won’t really understand or care for the reasons you are doing this, but in some cases you might get some unexpected feedback.

IE, once I had a group of 20 users working on a project using SharePoint for their documents. They were running at around 50 Gigs of content, nothing major here, but while talking with one of them about the migration, I realized they were referencing files to other files using internal hard coded hyperlinks.


Without that feedback, I would have never been able to address this situation in the planning phase and I would have ended up with unhappy users. I’m not saying you should tell every user everything you’re doing, but I’m suggesting you include a communication strategy in your project plan.

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Office 365 – From a tenant to another – Chapter one

Ok, now that we’ve established some context, stop reading this post and go :

  • Open a ticket with the Office 365 support team and tell them about your intentions
  • Find a third party to move you SharePoint Content
  • Find a third party to move you Exchange content

Office 365 support

Some of the biggest challenges we will have to face, have nothing to do with the migration itself, but with the support teams will have to interact with. Choose your third parties according your migration needs, of course, but DO NOT under estimate the value of a technically knowledgeable support team.

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